1. PURPOSE AND SCOPE OF DATA COLLECTION
The main data collection on VietPhong’s website includes:
– First and last name;
– Your IP address;
– Phone number;
– Email address;
– Last 4 digits and expiration date on the credit card;
– Browser type;
– The pages in Vietphongsaigon.com that you visit;
– The amount of time you spend viewing those section pages, products, searching information on the site, the time and date of your visit, and other statistics.
This is the information we need customers to provide when contacting service consultants to ensure the rights of consumers.
Customer will be solely responsible for the security and storage of all usage of the service under its username, password and email box. In addition, Customers are responsible for promptly notifying us about acts of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to take remedies. accordingly.
2. SCOPE OF INFORMATION USE
The information provided by Customer as listed in section 1 above will be used for one or all of the following purposes, as the case may be:
– Deliver the products you have purchased at Vietphongsaigon.com;
– Notice of delivery and customer support;
– Provide information related to the product;
– Processing orders and providing services and information through our website at your request.
In addition, the information you provide may also be used to support customer account management; confirm and make financial transactions related to your online payments; Check data downloaded from our website; improve the look and / or content of section pages on the site and customize them to make them easier to use; identify visitors to the site; research on user demographics; send you information that we think will be useful or requested by you, including information about products and services, provided that you agree not to object to being contacted for the above purposes. .
When you register as a member of Vietphongsaigon.com, your personal information may also be used to send promotional / marketing information. You can cancel receiving such information at any time by using the unsubscribe function in advertising notices.
We may share your name and address for our courier service or our supplier so that we can ship your order.
In case of legal requirements: we are responsible for cooperating in providing personal information of customers when required by judicial agencies, including: Procuratorate, court, police investigation agency. related to certain legal violations of customers. In addition, no one has the right to infringe on the personal information of customers.
3. TIME STORAGE INFORMATION
Customer’s personal data will be stored until a cancellation request. Remaining in all cases personal information customers will be kept confidential on the server of the website. In case the personal information is suspected to be fake, violated the regulations or there is no login interaction for 6 months, that information will be deleted.
4. PEOPLE OR ORGANIZATIONS ACCESSED TO INFORMATION
The information we request Customer provides will only be used within the scope of section 2 of this Policy. Includes customer support and provides authorities when required.
In addition, Customer’s information will not be disclosed to any other third party without Customer’s consent.
5. ADDRESS OF THE COLLECTING AND MANAGING PERSONAL INFORMATION
Viet Phong Crocodile Company Limited
– Address: 43 Tran Huy Lieu, Ward 12, Phu Nhuan District, Ho Chi Minh City
– Email: info@Vietphongsaigon.com.
– Hotline 0943 065 779
6. MEASURES AND TOOL FOR USERS TO ACCESS AND EDIT YOUR PERSONAL DATA.
– Customers can submit a request for us to check, update, adjust or cancel your personal information on the website.
Customers have the right to submit a complaint about the disclosure of personal information to the 3rd party to the management of the website. Upon receiving these feedbacks, we will confirm the information, it is the responsibility to answer the reason and guide the Customer to restore and keep the information confidential.
– Hotline 0943 065 779
7. COMMITMENT TO SECURITY OF CUSTOMER PERSONAL INFORMATION
– We use Secure Sockets Layer (SSL) software to protect Customer information during data transfer by encrypting the information you enter.
– Customers are responsible for protecting themselves from access to password information when sharing computers with multiple people. At that time, the Customer must have definitely logged out of the account after using our services.
– We are committed to not intentionally disclose customer information, not sell or share information for commercial purposes.
– In case the information server is attacked by a hacker resulting in customer data loss, we will be responsible for reporting the incident to the investigating authorities for timely processing and notifying customers. Are known.
– Vietphongsaigon.com requires that individuals when registering to be Customers, must provide all relevant personal information such as: Full name, contact address, email and are responsible for the legality of the the above information. Vietphongsaigon.com is not responsible for nor does it resolve all claims related to the interests of that customer if it deems all information provided upon initial registration is incorrect.
8. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO PERSONAL INFORMATION
When customers send their personal information to us, it also means that customers have agreed to the terms we mentioned above, we are committed to protecting your privacy. goods in any way possible. We use encryption systems to protect this information from unwanted retrieval, use or disclosure.
We also recommend that customers keep confidential information relating to their access passwords and should not share them with anyone else.
In the event of customer feedback on the use of information contrary to the stated purposes, we will proceed with the following steps:
– Step 1: Customer sends feedback on personal information collected against the stated purpose.
– Step 2: Customer Care Department receives and resolves with related parties.
– Step 3: In case of out of control, we will take the case to the competent authorities to request settlement.
If you are not satisfied with our handling of your query or complaint, please contact us at info@Vietphongsaigon.com.